Customer Testimonials

There is nothing more valuable to us than feedback from our valued clients who have used and relied on our exceptional customer service to get the right solution for their needs. Our clients range from big to small, and from start-ups to established companies. What they all have in common, however, is the need to get their name out to new clients through brand and logo marketing on bags and shipping supplies... and each have turned to to do just that!
But don't take our word for it! Please take the time to read some of the testimonials we have received from our clients. We truly appreciate and thank our clients for choosing and then sharing their experience. We invite you to do the same. Please let us know how we are doing, what you love about and even share some ways you think we could do better.
Charles L.
My company has been using a Plastic Bag for about 7 years now and I don’t think that will be changing anytime soon. As the purchasing manager, I know the importance of getting things right the first time. Your attention to detail is amazing and my order is always right and on time.
Kim S.
I work for a pretty small company and we rely on A Plastic Bag to supply our printed bags. The staff is so helpful and amazing! They are always professional and understanding and I definitely recommend them. We order the same thing every couple of months and I really appreciate that the re-order process is so easy. The printing is high quality and the bags are well made. We used another company years ago and the printing would often be smudged or the bags would rip too easily. I’m very happy with your site, customer service and especially the quality of your work.
Victor B.
Why am I just learning about this site? Could have saved myself a lot of hassle and grief had I been ordering here. I love the selection of packing supplies and the fact that we can put our logo on it. The prices are great and the quality is superb. Now that I know about this site, I will definitely be coming back again and again.
Frank P.
My order arrived this morning and I am really thrilled with the results. We’re running a big promotion soon and I needed bags with our logo on them. I must tell you that the workmanship and quality of your items are quite impressive. I have already told some of my colleagues about your site and we have a few things in mind for the near future. Keep up the great work!
Terry H.
I had a pretty complicated order, so I called customer service and Isabelle took me though the whole process and showed me my options. She was very knowledgeable and helpful. It’s so refreshing to encounter a customer service rep who actually cares about the customer.
Deborah W.
I just received a call from one of your customer service agents, telling me that the bags I had ordered were finished early! I am so excited that I will be getting my order days early. Great customer service! It’s a rare, yet pleasant surprise, when something is done early. You had already quoted me a faster delivery time than another company I checked into. And with your prices, I will most certainly be back for a re-order. Thank you again for all your hard work. It is very appreciated!
Melissa H.
Just had a great experience. I used the "Live Chat" feature and spoke with Milla. She was very helpful and took the extra step of calling me to suggest a color change. She called because the colors of our logo would not have appeared very well on the bag color I had chosen. I’m even happier now with her suggestion. She really knows what she’s doing and she really cares about the quality of each order. Great customer service and I will certainly use and recommend this company again.
Leanne W.
Received my bags yesterday! Thank you SO much for expediting this order. You really saved me on this one. Will be sure to tell others about your site!
Grace L.
With an easy to navigate website, regular sales, specials, coupons, and shipping deals, is the best website I know of. I’m signed up for e-mails and I love the sales and deals. Your website is definitely user-friendly. Checking out is always easy and my order always arrives as promised. Overall great experience.
Beth G.
I just wanted to let you know that we are very happy with our order and to thank you all for making it easy to put it all together! Ordered the custom red and it looks fantastic! Based on the response I got today, I think we’ll have to place another order again soon. Thank you so much for all your help.
Jason B.
Just wanted to send a HUGE thank you for the special care and personal attention that your customer service staff has provided for our order. Your company is such a pleasure to work with. Our order was printed to perfection and delivered when promised. Thank you all for being so committed to the success of our promotion. I look forward to working with a Plastic Bag again very soon.
Trevor S.
I cannot tell you how wonderful this whole process worked out! Your team is very professional and really cared about getting our order right. Our bags look fantastic and management is so impressed that they actually want to order some shipping supplies very soon. I will give you a call very soon. Thank you so much for all your help.
Gabriel N.
Just ordered some popcorn bags for a movie night with our chamber. Just want to say that they turned out so much nicer than I ever expected. Our logo looked fantastic and the printing was flawless. I would also like to take this time to thank your art department who worked tirelessly with me for almost a week until our artwork was properly optimized for printing. Everyone I spoke with was so patient and helpful. I could not ask for better customer service. You guys are top notch!
Julie D.
Thank you so much for all your help today. I was under a deadline and because of your wonderful customer service, I was able to complete this process on time. I really appreciate your patience with me as I am new to this process. Your customer service rep walked me step by step through the process and came up with some great ideas. I am so excited to see the final product!
Allison G.
The bags arrived today and they are flawless. Your company treated me in the most professional manner and that is so very much appreciated. Please be sure that your team knows how much we value their professionalism, patience and passion for their job. It really shines through! I have been singing your praises and will continue to do so. You’re the best!
Teri A.
Wow! Your company sure is accommodating! I was buzzing when I got off the phone. I was having some issues with my artwork and for an extremely minimal fee ($25), you guys took over and got it all right for me. I can’t believe how easy this whole process was. I must admit, I was a little nervous when my manager put me in charge of this project, but your team made it so fast and easy that I’m actually looking forward to the next promo. Thanks, APlasticBag team!
Sam P.
I received my order a few weeks ago and have been meaning to log back on and tell you how happy I am with the final product. I feel compelled to complement your staff on the fine job they have done. So often we as customers make sure that we complain when something goes wrong, but we neglect to tell you when you’ve done a great job. Well, I’m back to let you know that we are all so grateful for your help and exceptional customer service. You have outdone yourself AGAIN! The printing was perfectly done and the bag was high quality. Very professional work!
Marie H.
Incredible customer service! I got an immediate response to my email and got everything handled really fast. Thank you!
Belinda F.
Being a business owner myself for over 7 years, I know that the key to a businesses success is exceptional customer service and that is what I received from your company. From start to finish, your customer service was second to none. I am so glad I found your company. A great big THANK YOU from our team to yours! Keep up the great work.
Dawn G.
I am a very satisfied customer! Everybody at the office loves the bags. A few of our employees requested some to take home for themselves. They really turned out great! Thank you! Thank you! Thank you!
Mark G.
I've worked in promotions for almost 25 years and I have never experienced such excellent customer service. Fast, helpful, professional and responsive… everything I need in customer service. You delivered on time and with such high quality that I still can’t believe it!
Nathan C.
Management was shocked at how quickly our customized order was delivered. Personally, I found the whole process to be super quick and very easy. I found exactly what we were looking for, entered my information and uploaded my artwork… and BAM! my order was placed and ready to print. And don’t even get me started on the printing! It was flawless! Great work… really, I will be using your services again very soon.
Josie H.
From your customer service rep to your art department, everyone was soooo helpful! And they were really patient with me changing my mind a couple times. Sorry for that, but thank you for your professionalism and all your help. Your staff worked miracles and my order is on its way! I am so excited to see it. This is like Christmas!
Becky K.
You guys really take pride in your work! I got a call because the colors were running together on my bags because we have some really small wording. I guess your printers were concerned. They were able to make a few modifications and the problem was quickly fixed. I really appreciate the fact that you let me know about the problem and took the initiative to come up with a solution. My order wasn’t even delayed! I am so impressed right now.
Michael D.
We are very pleased with both of these product and really happy with the service. I would like to thank everyone who worked with getting these products ordered and to us so quickly. We received them ahead of schedule. We will use your company in the future. Your customer service personnel are the best!
Rick P.
Ordering from your website was easier than I thought it would be! The final product looks awesome and was delivered on time.
Chris S.
I just wanted to take a moment to thank you and congratulate you on a job well done. We bought some bags and labels and they all look really good. Thanks!
Summer C.
I can't tell you how many promotion companies I have been to in the past who have seriously messed up my orders. From bad printing to printing on the wrong bag, I’m exhausted just thinking about it. I really appreciate that you got my order right and the printing is simply stunning. Very high quality. We will definitely get all our promo work from you in the future. This is great!
Sue P.
I used your live chat feature and got an immediate response. My question was pretty small, but I just didn’t have the time for a whole phone conversation. The whole process was very organized and fast.
Tina M.
Your customer service rep treated me with the utmost respect from beginning to end. It was such a pleasure working with your company. We’ve been shopping around for someone to make our bags and we have finally found our go-to company! You guys rock!
Steve R.
What an unexpected delight to find a company willing to go the extra mile to help their customers. I’ve gotten so used to shoddy customer service that I was actually a little taken aback when I spoke with your staff. Keep up the great work! You guys should give seminars on how to treat customers right!
Jack G.
I would like to take a minute to express my complete and sincere gratitude towards your company. My sales representative made suggestions that where in my best interest. It is so rare to come across someone that makes you truly feel like they are there to help you and who actually cares about your success.
Gordon R.
We will be ordering form you again in the future! Great quality, excellent customer service, on time delivery and flawless printing. Couldn’t ask for anything more!